Privacy policy

Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy describes how Katie Rose Jewellery ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from www.katierosejewellery.com (the "Site"). We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

  • Your name and contact details (email address, phone number, billing and shipping address)
  • Payment details (processed securely via third-party platforms; we do not store card information)
  • Order history and customer service interactions
  • Website usage data (cookies, IP address, browser type, and general location)

2. How We Collect Your Information

  • When you make a purchase on our website
  • When you sign up for our newsletter or marketing messages
  • When you contact us via the Site, email, or social media
  • When you browse our website (via cookies and analytics tools)

3. Why We Collect Your Information

  • To process and deliver your orders
  • To communicate with you about your purchase or enquiry
  • To send marketing emails (only if you've opted in)
  • To improve our website and customer service
  • To meet our legal obligations

4. Disclosure of Your Personal Information

We do not sell or rent your personal information. We may disclose it to trusted third parties, including:

  • Payment processors (e.g. Stripe, PayPal)
  • Delivery and logistics partners
  • Website and IT service providers
  • Legal or regulatory authorities if required by law

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. While we do our best to keep your data secure, no online transmission is 100% secure.

6. Accessing and Correcting Your Information

You may request access to the personal information we hold about you and request corrections if necessary. Contact us at the email below to do so.

7. Opting Out

You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.

8. Cookies and Website Tracking

We use cookies and tracking tools to enhance your browsing experience and gather analytics. You can adjust cookie settings via your browser at any time.

9. Changes to This Policy

We may update this policy from time to time. Please check this page for the latest version and effective date.

10. Contact Us

If you have any questions or concerns, please contact us at:

Katie Rose Jewellery
Email: [hello@katierosejewellery.com.au]
Website: www.katierosejewellery.com
Location: [Tasmania,Australia]